Privacy Policy
Decatur Heritage Renovations respects your privacy and is committed to protecting personal information collected through our consultations, website, and home renovation services across Decatur, Georgia and surrounding communities.
Privacy Policy
This policy outlines how Decatur Heritage Renovations gathers, manages, and safeguards information provided during consultation and estimate requests.
When you request an estimate or schedule a consultation with Decatur Heritage Renovations, we collect only the specific details required to evaluate your remodeling project accurately:
- Full name and preferred contact details (email address and phone number)
- Project descriptions, scope notes, and design preferences
- Target project schedules, timelines, and anticipated start dates
- Approximate room dimensions, layout details, and structural notes
We take data protection seriously. All details submitted through our website forms and consultation requests are transmitted through encrypted connections and stored in access-restricted business environments.
- Encrypted data transmission across all online intake channels
- Strictly limited internal access restricted to designated project managers
- Information is retained only for the duration necessary to deliver estimates and coordinate agreed project plans
We respect your privacy and will never monetize your data. Decatur Heritage Renovations makes an explicit commitment regarding your personal details:
- We never sell, rent, lease, or trade your personal information to third parties
- We do not supply customer data to external marketing agencies or lead networks
- Data is shared solely with necessary technical subcontractors directly involved with your specific scope of work
We communicate with you exclusively regarding your direct inquiries, consultation scheduling, and project updates:
- Direct email and telephone follow-ups regarding requested estimates
- Text message confirmations for scheduled consultations upon consent
- You may update communication preferences or opt out of non-essential notices at any time by contacting us directly
Questions or Preference Changes?
If you have questions about how your consultation details are managed, or wish to update your communication preferences, contact our team directly.